Privacy Policy - Dog Walkers and Pet Care Services

Privacy Policy
Effective Date: 8th April 2025

At Warwickshire Woofers: Nourish & Explore, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or use our dog walking and pet care services.

1. Who We Are

Warwickshire Woofers: Nourish & Explore is a Warwickshire based dog walking and natural dog treat business. Our website is: www.warwickshirewoofers.co.uk

2. Information We Collect

We may collect and process the following types of personal information:

Contact details (name, email address, phone number)
Address details (for deliveries or service visits)
Pet information (e.g. name, breed, age)
Payment information (processed securely via trusted third-party services)
Website usage data (via cookies and analytics)

3. How We Use Your Information

We use your information to:

Fulfil treat orders and deliver services
Contact you about appointments or purchases
Improve our website and services
Respond to enquiries or customer support requests
Send marketing emails if you opt in

4. Marketing and Communications

If you’ve opted in, we may send you occasional updates, offers, or news via email or social media. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

5. Sharing Your Information

We do not sell or rent your information. We may share your data with trusted third parties for:

Payment processing (e.g. Stripe, PayPal)
Delivery services
Website analytics tools (e.g. Google Analytics)

All third-party providers are GDPR-compliant.

6. Data Storage and Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Your data is stored securely, and we only retain it for as long as necessary for the purposes stated.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data
Withdraw consent for marketing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To make a request, please contact us at enquiries@warwickshirewoofers.co.uk

8. Cookies

Our website uses cookies to:

Improve user experience
Track site usage and performance
Support ecommerce functionality

You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, so please check back occasionally.

10. Contact Us

If you have any questions about this policy or your data, please contact:

Warwickshire Woofers: Nourish & Explore
Email: enquiries@warwickshirewoofers.co.uk
Website: www.warwickshirewoofers.co.uk

Kelly Stott

07:10 09 Jun 24

I feel very lucky to have found Suzanne for Bailey. From the first meet and greet I knew he was in safe hands and was someone I could trust. Bailey has the best time with the Warwickshire woofers and it’s so lovely to see him get so excited to see Suzanne and the gang when the van arrives for pick up! It gives him an hour of burning off some energy and having play time but knowing it’s in a safe environment with other wonderful dogs. She does wonderful videos and pictures that you can view after the walks and you can see how much fun they all have. Suzanne is so lovely and clearly adores Bailey as much as he adores her 🥰 I highly recommend Suzanne and the Warwickshire Woofers.

Polli Santos

14:05 27 Jan 24

Elena Kazarov

08:48 04 Dec 23

My husband and I are delighted to have found Suzanne to walk our dog a few times a week. Suzanne is kind, professional, communicative, and clearly loves dogs. We first arranged a meet and greet where she came to meet us and our dog and then we scheduled a first walk. Suzanne was careful to use a lead at the fields in case Misha had issues. I appreciate the safety consciousness. She listens and cares and we are fortunate to have her! Oh, and she sends the best photos of the dogs out, it’s a real joy to know your fur baby is being taken care of! Would recommend to anyone.

Saam Watts

18:00 03 Dec 23

Suzanne has been such a dream to deal with since we have been using her. Great with communication, always punctual and importantly for us super flexible when she can be. We often need to odd extra walk in last minute or a check in when we are out. Our dog absolutely loves Suzanne and you can tell she has such a genuine love for the dogs she walks. Always a bonus as well, plenty of photos and videos everyone she takes your dog out which is such a nice part of her personal touch service.
Highly recommend her services, best dog walking service we have used !

Rhiannon

14:36 06 Nov 23

So grateful to of found Warwickshire Woofers! Suzanne has been absolutely fab with our dog Nelly. She has been going to her for the last 2 weeks and loves her time out walking! It’s so nice to receive photos/videos of Nelly out on her walks as I know she’s well looked after and having the best time. Suzanne has been very professional and trustworthy right from first introduction. I was a bit nervous of Nelly going out at the start as she can be a cheeky pup and a little nervous at times but she’s fit right in with Suzanne! Thanks for everything! Big licks from Nelly :)

Abi Foster

19:29 19 Sep 23

Suzanne was great and was able to walk my dogs at relatively short notice, so thank you so much. You can see that Suzanne really loves dogs and has so much joy being out and about with them. My dogs (mini dachshunds) are a bit nervous and I asked for them not to be off lead, just in case and I had nothing to worry about as they were absolutely fine. I recommend Suzanne and will definitely be back in touch if needed. Thanks from Billie and Humphrey too.